Privacy Policy

Last updated: May 19, 2025

BRIDGES for Older Adults ("BRIDGES," "we," "us," or "our") is a project of LECOM Health. BRIDGES for Older Adults is a grant funded by the Administration for Community Living (ACL). The grant recipient and data controller for the purposes of this Privacy Policy is Lake Erie College of Osteopathic Medicine (LECOM). We respect your privacy and are committed to protecting any personally identifiable information you may provide while using our website https://bridges.lecomhealth.org (the "Website").

This Privacy Policy explains what information we collect through the Website, how we use that information, and under what circumstances we may disclose it to third parties. It does not apply to information collected offline or through other LECOM‑affiliated websites.

Use of the Website is also governed by our Terms & Conditions. Depending on your activities, you may be asked to agree to additional terms.

Information We Collect

We collect information in three primary ways:

1. Information you provide directly – such as your name, email address, telephone number, organization, or any other details you choose to share when you:

   Submit a contact form, resource request, or event registration; Sign up for newsletters or text message updates; Participate in surveys or training evaluations.

2. Information collected automatically – including IP address, browser type, referring page, pages visited, time spent, and cookies or similar technologies that help us understand how the Website is used.
   

3. Information from partners – when trusted community partners involved in BRIDGES initiatives share limited data (e.g., referral source or aggregate participation metrics) to coordinate care and measure program impact.

All information is collected in compliance with applicable laws and regulations and used solely to advance behavioral health resources for older adults.

How We Use Your Information

We use the information we collect to:

Respond to you – answer questions, fulfill resource requests, or register you for programs;

Deliver and improve services – develop tailored resources, training, and outreach based on community needs and usage trends;

Communicate updates – send project news, upcoming events, or behavioral‑health tips (you can opt out at any time);

Conduct analytics – analyze aggregated, de‑identified data to evaluate program effectiveness and secure future funding;

Ensure security & compliance – protect our Website, users, and comply with legal obligations.

We do not use your information for automated decision‑making or profiling that produces legal or similarly significant effects.

Sharing Your Information

We never sell or lease your personal information. We may share it only:

With trusted service providers who process data on our behalf (e.g., cloud hosting, email distribution) under confidentiality agreements; With community partners integral to delivering BRIDGES programs, but only to the extent necessary and in accordance with this Policy; When required by law – to comply with subpoenas, court orders, or similar legal processes; To protect rights & safety – when we believe disclosure is necessary to prevent harm or illegal activity.

Any sharing is conducted consistent with your privacy rights and choices and within applicable legal frameworks.

Your Rights & Choices

Depending on where you live, you may have the right to:

Access the personal information we hold about you; Correct inaccurate or incomplete information; Delete your information, subject to legal retention requirements; Object or restrict certain processing activities; Opt out of marketing communications at any time by following unsubscribe instructions or contacting us.

To exercise any of these rights, please contact us using the details in the Questions section below. We will respond in accordance with applicable laws.

Website Visitors & Cookies

Like many websites, we collect standard log data and use cookies to understand visitor behavior, remember preferences, and improve functionality. You can refuse cookies through your browser settings, though some features may not work as intended.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No Internet transmission or storage system is completely secure; therefore, we cannot guarantee absolute security.

Advertising & Remarketing

The Website may use Google Ads (including remarketing) to display relevant messages to visitors. Third‑party vendors, including Google, use cookies to serve ads based on past visits. You can manage ad settings via the Google Ad Preferences page or install the Google Analytics Opt‑out Browser Add‑on. BRIDGES does not participate in affiliate marketing programs.

Links to External Sites

Our Website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of those sites.

Text Message Communications

Standard messaging rates apply. Opt‑in data and consent will not be shared with third parties for marketing purposes. Message frequency varies. Carriers are not liable for delayed or undelivered messages.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Your continued use of the Website after any change constitutes acceptance of the updated Policy.

Questions

If you have any questions, comments, or requests regarding this Privacy Policy or your personal information, please contact the BRIDGES for Older Adults Marketing team.